Last updated: December 2025

Elevator Parts UAE FZE (“we”, “our”, “us”) operates the website Elevator Parts UAE (the “Website”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Company Information

• Website Name: Elevator Parts UAE

• Company Name: Elevator Parts UAE FZE

• Address: Ginger Business Center, Al Khabeesi Showroom Building, Near Plastic Kangaroo, Dubai, UAE

• Phone: +971 58 814 7269

• Email: info@elevatorpartsuae.ae

2. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order, contact us, or register on our website, we may collect:

• Full name

• Company name

• Email address

• Phone number

• Billing and shipping address

• Payment-related details (processed securely via third-party payment gateways)

b) Non-Personal Information

• Browser type and version

• Device information

• IP address

• Pages visited and time spent on the website

• Referring URLs

3. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill orders

• To communicate with you regarding orders, inquiries, or support

• To improve our website, products, and services

• To send order confirmations, invoices, and updates

• To comply with legal and regulatory obligations

• To prevent fraud and unauthorized transactions

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

• Enhance user experience

• Analyze website traffic and usage patterns

• Remember user preferences

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following situations:

• With trusted service providers (payment gateways, logistics partners, hosting providers) strictly for business operations

• When required by law, regulation, or legal process

• To protect our rights, property, or safety and that of our users

6. Payment Security

All payments made on our website are processed through secure third-party payment gateways. We do not store or process your card or banking details on our servers.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal, accounting, or regulatory requirements

8. Data Protection & Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent where applicable

To exercise these rights, please contact us at info@elevatorpartsuae.ae.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to read the privacy policies of any linked websites.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you may contact us at:

Elevator Parts UAE FZE
Ginger Business Center, Al Khabeesi Showroom Building, Near Plastic Kangaroo, Dubai, UAE
📞 +971 58 814 7269
📧 info@elevatorpartsuae.ae

This Privacy Policy is intended to comply with applicable UAE data protection and e-commerce regulations.