Last updated: December 2025

These Terms & Conditions (“Terms”) govern your access to and use of the website Elevator Parts UAE, operated by Elevator Parts UAE FZE (“we”, “our”, “us”). By accessing our website, placing an order, or purchasing any product, you agree to be legally bound by these Terms. If you do not agree, please do not use our website.

1. Company Information

• Website Name: Elevator Parts UAE

• Company Name: Elevator Parts UAE FZE

• Address: Ginger Business Center, Al Khabeesi Showroom Building, Near Plastic Kangaroo, Dubai, UAE

• Phone: +971 58 814 7269

• Email: info@elevatorpartsuae.ae

2. Nature of Business

Elevator Parts UAE is a B2B-focused ecommerce platform supplying elevator spare parts, electrical components, and related industrial products. Products are intended for use by trained, qualified, and certified professionals only.

3. Eligibility to Use Website

By using this website, you confirm that:

• You are at least 18 years of age

• You have the legal authority to enter into binding contracts

• You are purchasing products for commercial or professional use

4. Product Information & Availability

• Product descriptions, specifications, images, and prices are provided for reference only.

• We do not guarantee that all product information is complete, accurate, or error-free.

• Product availability is subject to change without prior notice.

• We reserve the right to discontinue or modify any product at any time.

5. Pricing & Payment

• All prices are displayed in applicable currency unless stated otherwise.

• Prices may change without notice.

• Payments must be made in full before order processing or dispatch.

• We reserve the right to refuse or cancel any order due to pricing errors, payment issues, or suspected fraud.

6. Orders, Acceptance & Cancellation

• Placing an order constitutes an offer to purchase.

• An order is considered accepted only after payment confirmation.

• Orders cannot be cancelled once confirmed.

• We reserve the right to reject any order at our sole discretion.

7. No Refund & No Return Policy

All sales are final.

• We do not offer refunds, returns, or exchanges under any circumstances.

• Customers are responsible for verifying product specifications, compatibility, and requirements before placing an order.

Please refer to our No Refund & No Return Policy for full details.

8. Shipping & Delivery

• Delivery timelines are estimates only and may vary due to logistics, customs clearance, or external factors.

• We are not responsible for delays caused by courier services or regulatory authorities.

• Risk of loss passes to the customer upon dispatch of the product.

9. Product Use & Installation

• Products must be installed and used only by qualified professionals.

• We are not liable for damages, losses, or injuries caused by improper installation, misuse, or failure to follow technical guidelines.

• Customers are solely responsible for compliance with applicable safety and industry standards.

10. Limitation of Liability

To the maximum extent permitted under UAE law:

• Elevator Parts UAE FZE shall not be liable for any indirect, incidental, special, or consequential damages.

• Our total liability, if any, shall not exceed the amount paid for the product giving rise to the claim.

11. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of Elevator Parts UAE FZE and is protected by applicable intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

12. Third-Party Services & Links

We may use third-party service providers (payment gateways, logistics partners). We are not responsible for the actions, services, or policies of third parties.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal data.

14. Force Majeure

We shall not be held liable for failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, government actions, strikes, or technical failures.

15. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

16. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website after changes constitutes acceptance of the revised Terms.

17. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Elevator Parts UAE FZE
Ginger Business Center, Al Khabeesi Showroom Building, Near Plastic Kangaroo, Dubai, UAE
📞 +971 58 814 7269
📧 info@elevatorpartsuae.ae

These Terms & Conditions are intended to comply with applicable UAE commercial and e-commerce regulations.